Return Policy
Return & Refund Policy
We want you to be happy with your order. If you are not, you can return most items within 30 days of delivery.
Eligibility: Items must be unused, in their original condition and packaging. Items that are damaged by misuse, or personal-care items (such as posture braces or heating pads) that have been worn or used, may not be eligible unless defective.
How to return: Email amricavistallc@gmail.com with your order number and the reason for the return. We will reply within 2 business days with return instructions and the return address. Please do not send items back without contacting us first.
Return shipping: The customer pays return shipping unless the item arrived defective, damaged or incorrect, in which case we cover it (or send a replacement).
Refunds: Once we receive and inspect the return, we will refund the purchase price to your original payment method within 5-10 business days. Original shipping fees are non-refundable unless the item was defective or incorrect.
Defective or wrong item: Contact us within 30 days of delivery with your order number and a photo. We will send a replacement or refund at no cost to you.
Cancellations: You can cancel an order before it ships by emailing us. Once an order has shipped, the return process above applies.
Trend Hear (operated by AmericaVista LLC), 30 North Gould Street, Sheridan, WY 82801, United States
Email: amricavistallc@gmail.com